BigCommerce Vs Magento: Which One Should You Choose to Build Your Online Store?

By Bill Acholla June 25, 2021
BigCommerce Vs Magento: Which is Better?

Magento and BigCommerce are two household names when it comes to e-commerce solutions.

If you’re looking for a reliable e-commerce solution, it can be a tough choice between them.

Starting a business and making it grow usually means facing a series of challenges all the way.

And making the right choices in between can make the difference between a successful pursuit and a failure.

The eCommerce structure you choose will heavily influence the type of engagement you have with your customers.

But with competitive options, it can be a dilemma for business owners.

Today, we want to help you choose the ideal solution for your business.

To that end, we have prepared this comprehensive analysis of BigCommerce and Magento.

We want to talk about their strengths under different circumstances.

We’ll also take you through an in-depth case study of each of these platforms.

As a business owner, we believe that you have the right to be aware of all the relevant facts while making these decisions.

This exhaustive guide will help you choose the right platform. It makes an objective assessment of both solutions.

And it offers a comprehensive comparison of both the BigCommerce and Magento platforms.

Big Commerce Vs. Magento: Structural difference

Some enthusiasts may feel that making a BigCommerce comparison with Magento is unfair.

Both platforms bring intrinsic value to the eCommerce industry. And each platform offers real benefits and innovative resources.

Although both these options are popular choices, there’s a fundamental distinction between them.

BigCommerce serves its clients as a Saas (Software as a Service). So, it’s more web-based and cloud-enabled.

Magento Enterprise, on the other hand, comes in the form of a PaaS (Platform as a Service).

To understand this distinction, let’s look at what makes a solution SaaS and PaaS.

SaaS implies cloud-application services that offer its services mainly through the web.

The third-party vendors typically handle the management and setup.

PaaS, on the other hand, should be understood as cloud-platform services. It provides a platform that developers can use to customize applications.

Here, we should know that Magento was an on-premise service at first. It became a PaaS in 2016 when it launched the cloud-based platform, Magento 2.

Saas solutions like BigCommerce allow its users to access the service through a web browser.

It’s a simple and hassle-free experience. But clients have minimal options to change or customize the features.

On the other hand, Magento gives clients the original code for further integration and customization. But with Magento, clients have to handle their hosting, maintenance, etc.

This difference is essential to understand because it affects their performance under different strategies.

Which eCommerce Platform is best for Security, Speed, and Fraud Protection?

BigCommerce edges out Magento when it comes to security and fraud protection.

With Magento, you will have to take responsibility for the management of the core software.

With BigCommerce, on the other hand, you don’t have to manage every aspect of speed and security.

This automation is possible because it comes as a SaaS. Unlike open-source products, BigCommerce can give you easier access to security patches and updates for more reliability.

BigCommerce guarantees an uptime of 99.99%. This uptime is as good as the other industry leaders.

It ensures that your speed and performance are not affected because of server issues and downtime.

With DDoS mitigation, PCI compliant measures, and dedicated fraud protection, BigCommerce handles the heavy-lifting.

It lets you focus on the other aspects of your business without worrying about these issues.

Which online Store has the best Shopping Experience?

Comparing the shopping experiences of two e-commerce giants isn’t easy because you have to consider many factors.

Both BigCommerce and Magento offer a wide variety of templates that fit most modern users’ requirements.

However, BigCommerce may have the edge because of its front-end enhancements. It uses design frameworks like ‘Stencil,’ which provides extra utilities.

These features give it more aesthetic value and pleasing visuals.

Although Magento can recreate an excellent shopping experience, you need more developer-expertise. This expertise means more overhead costs and resources.

Which platform has the best Performance Capabilities?

Magento offers a more customizable and comprehensive solution between the two. Its performance compared to the more static BigCommerce is more efficient.

Although BigCommerce provides excellent performance for its range, Magento simply offers more options and potential.

Since Magento is open-source, you can customize and adapt it under any circumstance.

You need developing skills and resources to do this, but the end product is worth it. You can optimize Magento’s performance, depending on the situation. 

So, you can stay relevant even with changing market trends and patterns.

Magento is also much more scalable than BigCommerce. Performance counts as an asset only if you can sustain it. With Magento’s scalability, you can continue optimizing it even with growing requirements and changing trends.

Which platform provides the best ROI in the industry?

Your ROI (Return of Investment) is essentially the ratio of the profits to theorists of making those investments.

Although BigCommerce and Magento are both very successful alternatives, Magento has a better track record in ROI.

There is an ever-growing number of big businesses who use Magento as their preferred platform.

Magento accommodates a variety of extensions that help you earn revenue as well as keep customers engaged.

For example, reward-point programs help you retain your clients even when competitors struggle with discount offers.

Options such as out of stock notifications, product reviews, mobile shopping carts, etc. enhance the platform’s usability.

These elements all work together to make Magento a more user-friendly alternative.

Since Magento offers a higher ROI across a variety of business establishments, it attracts new users too. Migrating to Magento from other platforms has been on the up in recent years.

Since Magento is an open-source platform, introducing new extensions are more natural than with BigComemrce.

There have been reports of enabling a Magento and Wix integration soon. As a drag-and-drop page builder, Wix will greatly enhance Magento’s user experience and setup process.

It means better engagement and, consequently, better conversion and revenues for your business.

Which SaaS Platform is best for Cloud Capabilities?

SaaS platforms for e-commerce have gained a lot of traction over the years. While there are a lot of viable options out there, each platform has particular strengths and weaknesses.

Examples of other options include:

  • Shopify
  • Volusion

Even platforms like Magento have open-source competitors like WooCommerce. WooCommerce is also gaining a strong presence in the industry.

However, between Magento and BigCommerce, the latter has a clear advantage in terms of cloud capabilities.

This is especially true because BigCommerce is a SaaS platform. With Magento, you need developing skills and experts to fine-tune the platform.

With BigCommerce, the vendor takes care of all hosting and maintenance matters via cloud servers.

It saves you a lot of time and energy to focus on other aspects of your business. With open-source alternatives like Magento, you’ll have to employ further expertise for installation, optimization, SEO, etc.

It usually means a lot of additional expenses and maintenance costs.

With BigCommerce’s superior cloud capabilities, you can leave the indexing and support in the hands of the professionals.

Which platform can save you on Hosting Fees?

While both platforms make good alternatives for economical hosting, Magento is a cheaper option.

With multiple hosting options available, Magento will let you choose the kind of packages that suit your business needs.

The expenses of setting up an e-commerce platform can be overwhelming. From purchase and installation to bandwidth and salesforce, the costs seem endless.

Getting a good deal on your hosting fees can make a world of difference in your overall expenses.

Which Saas Platform has the best overall value?

If the BigCommerce comparison is with other SaaS platforms like Shopify, Volusion, etc., then BigCommerce is the better choice.

However, if we include open-source alternatives like Magento and Woocommerce, it’s a different story altogether.

The best overall value is not merely a simple assessment. We need to consider all the various aspects of the platform.

Also, we have to determine the real performance it gives in day-to-day business activities. 

Magento is a frontrunner for ‘headless commerce,’ a mode of eCommerce that looks promising. It’s a system where the front-end is independent of the backend.

Also, Magento will experience new potential integrations and extensions in the future.

There is obvious value for money in Magento’s customizable potential and scalable features.

There’s no doubt that it gives you better overall value if we look beyond SaaS platforms.

Case Study of BigCommerce

Bulk Apothecary is a leading name in the sale of essential oils and natural ingredients. Back in the mid-2010s, they were only a brick-and-mortar store in the streets of Ohio.

When they decided to venture into the eCommerce industry, they chose Magento. With a complicated setup process, Magento wasn’t the right fit for their situation. And so, they decided to migrate to BigCommerce.

BigCommerce’s in-house migration experts partnered with their associates, Blue Fish Development.

Together, they made Bulk Apothecary’s transition a smooth and hassle-free affair. They recreated Bulk Apothecary’s successful offline-store into a reliable and robust online presence. They achieved this without any loss of data or dipped sales figures.

Bulk Apothecary experienced the difficulties of open-source platforms with Magento.

And they found out the convenience of cloud capabilities in BigCommerce. With the latter option, they got more benefits and better efficiency.

Case Study of Magento

Food Service Direct (FSD) is not a new name among the culinary and kitchen supply industry.

Since their inception in the early 90s, FSD was stellar in their Business-to-Customer services. However, they envisioned a better Business-to-business strategy for the future.

Here, they opted for Magento’s powerful platform.

One of the most successful examples of ‘headless commerce,’ Magento gave FSD a tailor-made eCommerce structure. With this solution, FSD excelled at serving both their B2C and B2B clients.

The architecture included independent fronts for both B2C and B2B services. An integrated dashboard could control each of these services.

This solution required a complicated structure that could balance different client demands.

Static cloud services could not fully meet these dynamic requirements. But with Magento’s customizable open-source structure, FSD was able to get what it needed.

FSD got the best of Magento’s capabilities without disrupting any of their day-to-day operations.

It’s a classic case of utilizing eCommerce solutions to grow beyond the current competition.

They configured an open-source solution to overcome the traditional constraints of the market.

Key Takeaway

It’s not a simple task to compare two SaaS and PaaS services with distinct capabilities. It depends a lot on the specific context and requirement of the business in question.

We’ve learned that both Magento and BigCommerce come with particular potential.

Also, the efficiency of their systems depends on the state of your business too. These factors do not always appear uniformly across business establishments.

The takeaway here is that you need an accurate understanding of the status and condition of your business.

If you’re a smaller business with simple requirements, BigCommerce may give you better value for money.

If you’re an established player who needs more capabilities, Magento offers more options and alternatives.


Choosing between eCommerce platforms is always a complicated process. Each alternative offers unique benefits and justifiable challenges.

Ecommerce platforms are changing the way we conduct business online and offline.

Making the right choice of eCommerce platform will take you ahead of competitors. And it will ensure that your business excels even during tough times.

As an intelligent business owner, you need to assess your business status and current condition without bias and favor.

It will allow you to weigh the pros and cons of these different platforms.  And this will help you make an informed decision while taking the final call.

Are you a business owner?

Or someone interested in learning more about eCommerce platforms?

We value your opinions and believe that all of us are better off when we’re better informed.

Leave your comments below on what you think is the best platform for businesses today!

Speak Your Mind