What You Need to Know About Liquid Web Managed Hosting Platform: The Definitive Guide

By Daniela McVicker September 23, 2020

This is a SUPER detailed liquid web review for small business owners.

In this review you’ll learn, why its the best choice for your small business:


Let’s dive right in.

Web hosting is a big market, with hundreds of companies from around the world competing for clients.

Google adds some fuel to the fire by constantly revising its ranking factors and prioritizing websites with the highest load times and shortest downtimes.

Entrepreneurs realize that choosing the best hosting provider that has the ability to ensure that the speed and uptime aren’t causing any trouble is an essential requirement for the success of their online venture.

In this article, let’s review Liquid Web, a hosting provider that powers such well-known websites as:

  • FedEx
  • National Geographic
  • Motorola
  • Home Depot
  • …and Porsche

The company is known for providing consistent positive experience for customers, as evidenced by numerous reviews both private and enterprise users.

In fact, it ranks very high in terms of customer satisfaction and hosting quality.

So if you’d like to know more about Liquid Web and whether it’s the right choice for your business, read on.

What is Liquid Web?

If you haven’t heard of Liquid Web, it’s a U.S.-based managed hosting provider built specifically for mission-critical websites, eCommerce stores, and applications.

They have solutions for four specific groups of customers:

  • Freelancers
  • Agencies
  • Business owners
  • …and resellers

…and provide 100 percent uptime and 59-second support guarantee, which is unavailable with most hosting providers.

The company’s solution – managed hosting – is a powerful competitive advantage because it allows businesses and other users to focus on doing business rather than getting bogged down with hosting-related tasks.

Unlike DIY hosting that leaves a lot of these tasks for businesses, Liquid Web’s managed hosting means that the provider:

1. Helps with finding the best hosting plan according to the needs of the end user (instead of letting them choose a plan independently, which is often a bad idea due to a lack of knowledge of web hosting)

2. Helps with migrating an app, a website, or a store. This is another critical requirement for success because website/app migration involves a lot of risks, including broken internal links, content loss, unpredicted downtime, affected search engine ranking, and poor customer/visitor performance.

3. Assists with managing the hosting of a customer’s network, availability, and security. Customers without any technical background no longer need to learn how to handle this task and related problems.

4. Updates the server and OS. The importance of updating them is difficult to overstate, as a lack of updates increases the risk of being hacked.

Often, users like freelancers and businesses fail to meet this critical web security component, that’s why managed hosting eliminates this task.

5. Provides the full management of complex hosting environments. If you don’t have the expertise or time to manage a complex hosting environment, Liquid Web is ready to assist.

6. 24/7 customer support with the 59-second guarantee. If you have a question, Liquid Web’s Helpful Humans will answer you in less than one minute.

The best thing about this is that they’re really humans – no chatbots here – and they have superior customer support expertise.

In fact, Liquid Web regularly publishes posts about customer support agents on their blog as a “Meet a Helpful Human” series; for example, here’s one about a person named Tim Devlin and Jennifer Walsh.

These are the features of managed hosting that make it a popular choice amongst website owners.

In fact, they contribute to the rapid growth of the global managed hosting market, which is projected to reach $81 billion in 2020.

Impressive, considering the 2016’s market value of almost $43 billion.

Size of the global managed hosting market from 2010 to 2020. Credit: Statista

As you probably noticed, Liquid Web doesn’t offer shared web hosting.

While still being a popular choice in website owners now, this hosting type has major disadvantages like being prone to hacking attacks, crashes due to a high number of websites on a server, and performance issues arising from sharing server components with other users.

The reasons why Liquid Web has chosen to go with managed hosting and not shared hosting show the advantages of the former over the latter option:

1. No need for extra tech and support staff

In case of other hosting options, chances are having them would be a good idea since you’d need to support your critical IT infrastructure and apps.

On the other hand, the managed hosting provided by Liquid Web eliminates this need, as buying their solution automatically means delegating tech-related tasks to them.

2. You get access to professionals in hosting and customer support.

As mentioned above, security experts at Liquid Web are the ones responsible that your website, eCommerce store, or app run smoothly.

They’re trained to resolve the most common as well as complex problems before they turn major.

For example, the above mentioned customer support team member Jennifer Walsh said in an interview that a client had the 500-error message while testing a plugin and asked her to fix it.

She found that the issue was caused by a misconfiguration in the customer’s website code, so she asked for permission to change it and added the new lines of code. As a result, the plugin worked perfectly.

Credit: Liquid Web Blog, Meet a Helpful Human – Jennifer Walsh

3. No need for updates

A user of managed hosting doesn’t have to worry about losing website/app data because the provider automatically backs it up.

On the other hand, if you go unmanaged, you’ll be the one responsible for the updates.

This is often difficult for many website owners to handle because of the sheer number of tasks they have to handle; in fact, a large part of websites hacked in 2018 was compromised simply because the owners failed to update CMS versions.

Outdated Infected CMS Distribution. Source: ZDNet

4. Proactive server monitoring

The provider of managed hosting involves is responsible for checking server vulnerabilities, which means you don’t have to hire a tech team to be responsible for this task.

Liquid Web has been around since 1997, so the company developed professional expertise to manage websites and apps of more than 32,000 clients, including big names like:

  • Home Depot
  • National Geographic
  • FedEx.

Now, the company has facilities in five states around the U.S. and has been recognized as one of the 5000 Fastest Growing Companies by Inc.

Source: Inc.

What High-End Hosting Options Does Liquid Web Offer?

1. Managed WordPress

The company provides three categories of high-end web hosting:

  • Managed WordPress hosting
  • Cloud VPS hosting
  • Dedicated hosting.

Below, let’s take a closer look at the web hosting plans for the four groups of users:

  • Freelancers
  • Agencies
  • Business owners
  • Resellers.

The complete solution for hosting WordPress websites, managed hosting from Liquid Web ensures that your online venture will be fast – we know very well that speed is important for SEO – and deliver the best possible browsing experience.

Free, pain-free migration is available for those who would like to transfer their website data.

The reason why Liquid Web has developed a hosting solution for WordPress is that the platform has some risks that can negatively impact the performance of a website – too many plugins, code bloat, to name a few – so a comprehensive approach is needed.

To speed up your site without affecting the quality of content, Liquid Web uses the following technologies:

  • SSD storage that works faster and is more reliable than HDDs
  • Image compression that doesn’t impact quality
  • HTTP/2
  • Nginx.

To ensure the best performance of your WordPress website, Liquid Web has servers optimized specifically for this content management platform.

Moreover, the team of professionals updates your plugins automatically and is constantly on the watch for unnecessary or complex plugins that affect the performance.

According to Liquid Web, server optimization, as well as speed improvement techniques, increase the loading speed up to 10 times compared to generic servers.

This can help your website stand out from a lot of competitors in the eyes of Google.

More features of managed WordPress plan to wrap up:

  • Liquid Web takes care of automatic daily backups and WordPress updates, so you won’t have to worry about an update shutting down your website.
  • No limit on traffic or page views.
  • 24/7 support. Treat it as a given.
  • Free SSL certificate for every website.
  • Develop access along with Git, SSH, and WP-CLI tools.

The price for Managed WordPress Hosting starts at just $29 per month.

2. Managed WooCommerce

If you’re familiar with WordPress and WooCommerce, you’ll find using this hosting very easy.

Managed WooCommerce is specifically optimized for eCommerce stores of all sizes, therefore, is perfect for those looking to power their online shops.

According to Liquid Web, the optimization of the server allows running an eCommerce store two to ten times faster compared to other hosts.

Each store comes with an impressive set of features that ensure maximum performance.

In addition to taking care of the speed of hosted online stores, Liquid Web also ensured their performance under heavy traffic.

It’s a known fact that traffic can increase dramatically during the holiday season for eCommerce websites and during the school year for businesses like writing companies.

That’s why the company built a set of tables to store order data to reduce query load by 95 percent while increasing the capacity by about 75 percent.

Also, to make sure that your store is ready for high traffic, Liquid Web allows running over 20 performance tests, which is inaccessible for stores hosted on shared servers.

3. Cloud Sites

This is a type of cloud hosting that allows building and launch several websites without having to learn server management.

Simply explained, it’s a platform of servers, with the hosted websites living on multiple computers.

With Cloud Sites, you can install any common content management system (Drupal, Joomla, and WordPress are supported) in just a few clicks.

Liquid Web currently provides one Cloud Sites hosting plan that includes the following features:

  • Unlimited Websites/Domains
  • Unlimited Site Visitors
  • Built-in Autoscaling
  • 1TB Bandwidth
  • Free Cloudflare CDN
  • 50 GB SSD Storage.

The pricing starts at $150/mo, but you can get unlimited sites for as low as $51/mo with coupon code CLOUD51 (but confirm with their customer service).

4. VPS Hosting

This hosting option from Liquid Web combines the flexibility of cloud hosting with the power of a dedicated server.

It includes the following features:

  • Local backups
  • Cloudflare CDN
  • Gigabit Bandwidth
  • Unlimited Sites
  • Root access
  • Easy scalability
  • DDoS attack protection.

The pricing starts as low as $29/mo, which is a reasonable cost considering that Liquid Web servers outperform other well-known VPS hosting providers, including:

  • Amazon
  • DigitalOcean
  • Rackspace

While the VPS plans provided by Liquid Web are designed to meet the needs of various businesses, you can always opt for the Fully Managed VPS option.

It provides maximum assistance and support for new server owners so you can build your skills to run your own server if needed.

The case studies of companies using Liquid Web’s VPS hosting are also worth checking out.

This one, involving a company called Ample Harvest, is particularly interesting because their previous hosting provider even shut down their site for a couple of days after taking positive traffic spikes for malicious activity.

So Why Choose Liquid Web for Hosting?

The selection of feature-rich plans from the company is impressive because it’s tailored for specific customers.

Here’s a quick rundown of the reasons why Liquid Web is a great option for hosting:

  • Hosting services are optimized for popular CMS
  • No pageview or traffic limits
  • Fully managed and dedicated servers
  • Constant server monitoring and protection
  • Affordable prices starting from $29 but can be lower with annual subscriptions
  • Superb speed
  • Automatic updating of plugins
  • Professional 24/7 support through email, phone, and live chat
  • 100 percent uptime guarantee
  • Free SSL for every website.

Over to You

So, to sum up, Liquid Web is a legit managed hosting provider that has options for all kinds of users.

Regardless of your knowledge of web hosting or need, they have good options and even give you the flexibility to create your own developer environment if that’s what you need.

Have you used Liquid web managed hosting platform?

Let us know your experience in the comment box below.

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Daniela McVicker

Daniela Vicker is a professional marketer and social media expert who enjoys spending her time teaching others how to improve their online marketing strategies. In her free time, she contributes to RatedbyStudents, where she offers advice on social media management and online marketing.

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